This privacy notice explains how 3it Ltd collects and processes your personal data.
This privacy notice provides you with details of how we collect and process your personal data through your use of our site — 3it.ltd, 3it.limited and 3itltd.co.uk — including any information you may provide through our site when you purchase a product or service, sign up to our newsletter, or take part in a prize draw or competition.
By providing us with your data, you warrant to us that you are over 13 years of age.
3it Ltd is the data controller and we are responsible for your personal data (referred to as "we", "us" or "our" in this privacy notice).
We have appointed a Data Protection Officer who is in charge of privacy related matters for us. If you have any questions about this privacy notice, please contact the Data Protection Officer using the details set out below.
Full name of legal entity: 3it Ltd
Data Protection Officer: Gary Brummage
Email: gary@3itltd.co.uk
Postal address: Suite D, The Sugar Barn, Heath Farm Business Centre, Tut Hill, Bury St Edmunds, Suffolk, IP28 6LG
Telephone: 01284 220333
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at contact@3itltd.co.uk.
Personal data means any information capable of identifying an individual. It does not include anonymised data. We may process the following categories of personal data about you:
We may also process Aggregated Data from your personal data, but this data does not reveal your identity and, as such, is not personal data. If we link Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data.
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Where we are required to collect personal data by law, or under the terms of a contract between us, and you do not provide that data when requested, we may not be able to perform the contract. If this happens, we may have to cancel a product or service you have ordered, but we will notify you at the time.
We collect data about you through a variety of methods, including:
We will only use your personal data when legally permitted. The most common uses are: where we need to perform the contract between us; where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and where we need to comply with a legal or regulatory obligation.
Generally we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you by email or text message. You have the right to withdraw consent to marketing at any time by emailing contact@3itltd.co.uk.
| Purpose / Activity | Type of data | Lawful basis for processing |
|---|---|---|
| To register you as a new customer | Identity; Contact | Performance of a contract with you |
| To process and deliver your order, including managing payments, fees and charges, and collecting and recovering money owed to us | Identity; Contact; Financial; Transaction; Marketing and Communications | Performance of a contract with you; necessary for our legitimate interests to recover debts owed to us |
| To manage our relationship with you, including notifying you about changes to our terms or privacy policy and asking you to leave a review or take a survey | Identity; Contact; Profile; Marketing and Communications | Performance of a contract; compliance with a legal obligation; legitimate interests to keep our records updated and study how customers use our products/services |
| To enable you to complete a survey | Identity; Contact; Profile; Usage; Marketing and Communications | Performance of a contract; legitimate interests to study, develop and grow our business |
| To administer and protect our business and this site (troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting) | Identity; Contact; Technical | Legitimate interests for running our business, IT services, network security and fraud prevention; compliance with a legal obligation |
| To deliver relevant content and advertisements to you, and to measure and understand the effectiveness of our advertising | Identity; Contact; Profile; Usage; Marketing and Communications; Technical | Legitimate interests to study how customers use our products/services, to develop them, grow our business and inform our marketing strategy |
| To make suggestions and recommendations about goods or services that may interest you | Identity; Contact; Technical; Usage; Profile | Legitimate interests to develop our products/services and grow our business |
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us, or if you provided your details and opted in, and in each case you have not opted out. We will get your express opt-in consent before we share your personal data with any third party for marketing purposes. You can ask us or third parties to stop sending you marketing messages at any time by emailing contact@3itltd.co.uk. Opting out will not apply to personal data provided as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another compatible reason. If you wish to find out more, please email contact@3itltd.co.uk. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal ground of processing. We may process your personal data without your knowledge or consent where this is required or permitted by law.
We may share your personal data with service providers who provide IT and system administration services, for the purposes set out above. We require all third parties to whom we transfer your data to respect its security and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
We do not transfer your personal data outside the European Economic Area (EEA).
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know, and they are subject to a duty of confidentiality. We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting or reporting requirements. By law we have to keep basic information about our customers (Contact, Identity, Financial and Transaction Data) for six years after they cease being customers, for tax purposes. In some circumstances you can ask us to delete your data (see below). In some circumstances we may anonymise your personal data for research or statistical purposes, in which case we may use it indefinitely without further notice.
Under certain circumstances you have rights under data protection laws in relation to your personal data, including the right to: request access; request correction; request erasure; object to processing; request restriction of processing; request transfer; and withdraw consent. You can read more about these rights on the ICO website.
If you wish to exercise any of these rights, please email contact@3itltd.co.uk. You will not usually have to pay a fee. We may need to request specific information to confirm your identity. We try to respond to all legitimate requests within one month; occasionally it may take longer if your request is complex or numerous, in which case we will notify you.
This website may include links to third-party websites, plug-ins and applications. Clicking those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
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