Suite D, The Sugar Barn, Bury St Edmunds  ·  Serving Suffolk, Norfolk & East Anglia
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Cloud Services

Flexible, scalable and always available — VoIP, Microsoft 365 and fully managed secure backup.

VoIP Phone Systems

Good communication with clients, suppliers and colleagues is critical — but most small businesses can't afford expensive premises-based telephone systems. Our hosted telephony service is the perfect alternative.

It's very cost effective and has all the features of a high-end corporate system. You're not getting a small PBX with limited capabilities; you're getting a feature-rich, high-end PBX at very low cost.

Reduce costs

With no hardware or software to buy or maintain, you save in many ways. There's no big capital outlay, no need to hire and train someone for phone support, and no extra charges for the high-end features you need.

Get a professional presence

Greet callers with a custom, professional business greeting every time. Advanced features like IVR and queuing handle calls efficiently, ensuring minimum wait times and correct routing.

Distribute your workforce

Route incoming calls to any type of phone, anywhere — so your team can work from the office, from home, from work sites or on the road. You can even move to a completely virtual office and eliminate office rent.

Pay as you grow

Start as small as you want and grow to unlimited size, paying only for what you need — no more buying a new system every time you expand.

Never engaged

With a traditional PBX you often buy extra lines just to stop callers hearing a busy signal. Here, we allocate more lines to your business automatically whenever you need them.

Conference without hassle

Integrated, hassle-free conferencing is included — no PIN numbers to remember and no third parties to deal with.

Microsoft 365

An integrated experience of apps and services designed to help you pursue your passion and grow your business.

Get apps like Word, Excel and PowerPoint, updated monthly with the latest features and security updates.

  • Cloud-powered email to reach customers and colleagues wherever work takes you
  • Collaborate in Microsoft Teams — the hub for teamwork where you can chat, organise meetings and share files
  • Save files to OneDrive with a terabyte of online storage, accessible across devices and on the go
  • Run your business with the Business Apps — managing customer scheduling, invoicing, referrals and more from one place

Secure Cloud Backup

Backup is critical for all businesses. Servers are typically backed up each night, which is good practice — but there's often critical data being backed up too infrequently, or not at all.

  • Frequent, automatic backups of your accounts system
  • Sales staff with laptops who rarely visit the office — their laptops can be backed up overnight, then synchronised to your server for extra resilience
  • Backing up photos weekly or monthly can prove invaluable if a computer fails

Completely managed by 3it

The solution uses the internet to store files, which we have complete control over, and can also be configured to store files on our own servers — giving you local offsite storage we can readily download from if needed.

Security

Your data is stored with the highest level of security — the same level used by financial institutions and the military. A username, password and encryption key are required to access your backups, and that's the only way data can be restored. Your files are safer there than they currently are on your PC or server.

Includes 100 days' retention of all files deleted or changed. Pricing: no upfront costs, 15 pence per GB per month.

Not sure where to start?

Tell us what's slowing you down and we'll recommend the right fix — no jargon, no hard sell.