When you call 3it Ltd, you speak to one of these people — not a call centre.
We're a close-knit, independent team based in Bury St Edmunds. Every client is assigned a primary and secondary consultant, both known to you — so there's always a familiar voice who understands your setup.
One of the founding Directors of 3it. Gary has worked in the IT industry for many years, for both IT and non-IT companies. Gary enjoys walking their dog.
Another founding Director. Steve has worked in the IT industry for many years. If Steve isn't at work, he's on the golf course!
Erin is our Finance Director — and keeps an eye on us all. When Erin isn't at work she's enjoying time with her boys and dogs.
Laura is the lucky one, married to Gary! She's our office administrator and keeps tabs on us. Laura enjoys baking and walking the dog.
Chris is our Technical Manager, and the most patient one of us all. When Chris isn't at work he's following F1 and anything car related.
Oliver is one of our Senior Technical Consultants, working in the office and onsite at customers. Oliver spends his spare time watching Arsenal.
Harry is the son of Gary and Laura, and one of our Technical Consultants. Harry's spare time is focused on cars!
No call centres. No ticket queues. Just knowledgeable people who fix the problem — fairly billed, to the minute.
Speak to a knowledgeable engineer directly — no logging jobs into a faceless system.
Free proactive monitoring spots and solves issues before they interrupt your day.
Discounted, transparent rates billed in 15-minute intervals — and never a call-out charge.
Support shaped around how your business actually works — not a rigid package.
Tell us what's slowing you down and we'll recommend the right fix — no jargon, no hard sell.